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October 2008
Beijing - Shanghai
Lean in Financial Services Conference
Applying the principles of Lean to your operations reduces waste, variation and defects while ensuring the gains achieved will be sustained for the long-term.
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LEAN SIX SIGMA in the Services

Productivity is a leading consulting and training company assisting organisations in their implementation of operational improvement strategies.
For over 28 years now, we have been helping companies worldwide achieve lasting measurable improvements in cost, quality and delivery.

In a world of change, services organisations must commit both to an overhaul of their capacities to provide a complete, effective and rapid service to customers and to a continuous improvement dynamic across the whole organisation, in order to maintain their competitiveness on a global market. Productivity Asia can offer you the know-how so you can deploy the most advanced Lean Six Sigma approaches and make your organisation more responsive, customer-focused and competitive.

Whatever the environment, the principles that have made an organisation such as Toyota succeed, applied with determination within a strategic framework, will help develop mechanisms for sustainable growth. The Lean principles for optimising flow using a cross-functional approach can in fact be applied successfully to all company processes (production, back office and administrative support ) to make them efficient, flexible and responsive, capable of giving the whole organisation a competitive advantage rather than compromising it due to complicated or variable processes.

The aim is therefore to steer each level and department in an organisation to:

- Identify waste in a structured way
- Optimise and synchronise process flows to drastically reduce response times and costs.

These Lean approaches work with Six Sigma variability-reducing tools constitute real continuous improvement programmes for today’s organisations, with concrete and measurable results:

- Reduce response times by 40 to 60%
- Reduce errors by 40 to 70%
- Increase response capacity by 30%
- Reduce operating costs and surface areas used.

Productivity, which introduced Toyota methodologies to the West 25 years ago, has developed a long experience in Lean and Six Sigma with the biggest international companies and organisations, adapted specifically to the financial services sector.

Productivity Asia will provide support for your strategic discussions and in implementing the organisational and cultural changes necessary for the gradual transformation of your company












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